Responsible Gaming Policy

The social entertainment and simulation material published by Ortivana exists for recreational enjoyment alone. Interactive entertainment should remain a fun and balanced part of life, and this policy explains our operating principles, our consumer protections, the self-limitation tools available, and the standards we apply to prevent compulsive engagement and shield vulnerable individuals.

1. How our social entertainment works

Our platform operates strictly as a non-monetary social entertainment service. By using our interactive material, every visitor accepts the following fundamental rules:

• Every virtual token, coin, score point, and simulation credit within Ortivana has zero real-world worth.
• No virtual credit may be exchanged, transferred, redeemed, or converted into real currency, goods, or other consideration at any time.
• Outcomes, leaderboards, levels, and achievements are simulated purely for amusement and social ranking.
• Buying optional virtual tokens or enhancements does not change simulation odds or guarantee any ranking advantage.

2. Underage access safeguards

Ortivana enforces a zero-tolerance approach to underage participation. Our services are intended exclusively for people who have reached the age of majority in their jurisdiction — 18, or 21 where local law requires it.

We deploy preventative measures and technical filters to keep minors out:

• Age declaration checkpoints before entry and during profile setup.
• Automated screening for signals that suggest underage access.
• Profiles identified as belonging to minors are suspended immediately and deleted permanently.

We urge parents, carers, and educators to apply filtering software and parental controls — Net Nanny, CyberPatrol, and Qustodio among them — to restrict minors from digital entertainment and simulation services.

3. Recognising unhealthy patterns

Our content involves no financial stake, but prolonged screen time and repetitive play patterns can still affect health, productivity, and personal relationships. Please consider these questions honestly:

• Do you play for long stretches without taking a break?
• Does play take priority over work, family, study, or your own health?
• Does being unable to access the platform leave you agitated or irritable?
• Do you use gameplay mainly to cope with stress, low mood, or loneliness?
• Do you spend more on optional token packs than you intended?

4. Tools you can set yourself

The following controls are available from your profile settings to help you maintain balanced habits:

Session notifications

Periodic on-screen notices showing how long you have been playing, prompting regular breaks.

Spending caps

Self-imposed daily, weekly, and monthly limits on token purchases to avoid unplanned store transactions.

Cooling-off periods

A pause on account access lasting anything from a single day to a full month.

Self-exclusion

A permanent or long-term voluntary closure option covering six months, one year, three years, or indefinitely.

5. Fair play and simulation integrity

Transparency and ethical conduct govern everything we publish. Game mechanics, virtual reels, and card distribution all run on certified, industry-standard pseudorandom number generators, so outcomes remain automated, neutral, and unmanipulated.

6. Independent assistance and support

Anyone experiencing distress, compulsive play patterns, or difficulty limiting recreational screen time — whether personally or in someone close to them — is encouraged to contact an accredited support organisation: