Disclaimer

1. What this site is, and is not

This site is an independent review publication and information repository dealing with resort properties, hotel accommodation, and hospitality destinations. All material, including comparative assessments and tier designations, is provided for general guidance only.

Ortivana does not operate, manage, supervise, or own any lodging facility, villa, recreational venue, restaurant, transport network, or on-site guest programme described on this site. Every evaluation reflects independent editorial judgement and publicly available information at the time of writing.

2. Bookings are made with the property, not with us

Selecting a reservation link, consulting availability, or visiting a property profile can send you to an external reservation engine, a hotel booking network, or a certified broker. You accept the following conditions:

Independent contractual relationship

Any reservation, accommodation agreement, deposit, payment, or cancellation term is agreed exclusively between you and the third-party hotel operator or merchant of record.

We are not an agent

Ortivana is not an agent, representative, broker, or guarantor for any hotelier, property group, or travel service provider.

Separate terms apply

External providers operate under their own terms of service, house rules, and check-in criteria. Reviewing and accepting those before you transact is your responsibility alone.

3. Accuracy and changing information

Ortivana works to keep property classifications, layouts, dimensions, services, and view descriptions accurate, but hotels revise facilities, operating hours, seasonal rates, and house rules regularly and without prior notice.

• Room rates, availability, mandatory fees, deposits, and access to amenities all change dynamically at the operator's discretion.
• Images, architectural renderings, and virtual tours serve as general reference and may predate refurbishment or differ from your assigned room.
• No representation or warranty, whether express or implied, is given regarding the ongoing accuracy, operational status, completeness, or reliability of third-party material.

4. Limitation of liability

To the fullest extent permitted by law, Ortivana, its founders, editors, and contributors disclaim liability for any direct, indirect, incidental, consequential, special, or exemplary loss connected with:

• Any reliance placed on the rankings, reviews, or recommendations we publish.
• Inaccuracies, clerical errors, outdated pricing, or omissions in property listings.
• Service failures, guest disputes, safety incidents, or property conditions encountered during a stay.
• Outages, delays, hardware incompatibility, or unauthorised interference affecting your use of this website.
• Payments, changes, cancellations, or refunds processed by third-party booking services or hotels.

5. Outbound links

This site links to third-party travel platforms, booking gateways, and tourism authorities purely as a navigational convenience. Inclusion of a link is not an endorsement of the linked entity, its security practices, or its content.

We exercise no control over third-party sites and take no responsibility for their material, privacy protocols, data handling, or the contracts they present.

6. Due diligence before you travel

Responsibility for verification before making arrangements or visiting a destination rests with each reader. You should:

• Check live pricing, what is included, mandatory fees, and cancellation terms with the hotel itself.
• Verify visa requirements, travel regulations, entry permits, and local law for your destination.
• Confirm safety measures, age restrictions, and accessibility facilities with hotel management in advance.

7. Intellectual property

Everything from the page layout to the ranking hierarchy, scoring matrices, and written assessments is Ortivana's proprietary material, safeguarded by international copyright. No unauthorised copying, scraping, framing, or distribution is permitted.

8. Revisions to this disclaimer

Amendments to this notice may be made as our service or the law evolves. The text published here at any given moment is the operative version.